AI Secretary
Your new site brings them in.
Marina closes them.
Every missed call costs you $1,200. Marina costs you $100/mo. She answers in your voice, books the job, texts you the lead, and never sleeps. ~350ms round-trip · indistinguishable from a thoughtful human.
Lite
333 min · $0.30/min
333 minutes · transcripts · MD 2-party consent recording · 1 local number
Standard
800 min · $0.25/min
800 minutes · adds call transfers · SMS follow-up · CRM webhook
Pro
1,500 min · $0.20/min
1,500 minutes · adds appointment booking · train-on-docs · multi-number
Power
2,667 min · $0.15/min
2,667 minutes · adds custom voice clone · proof-video tier · dedicated success contact
Free white-glove setup. You fill the form · we do the homework · we build the prompt, the knowledge base, and the jailbreak guards. No setup fee, ever.
Run over your minutes? You don't get gouged.
The Fair Elastic Upgrade
Every $100 you spend, you get the next-tier value · not a punitive overage rate. The ladder auto-promotes you for the rest of the month · resets to your original plan on the 1st.
| Where you are | Cap hit at | Auto-charge | You now have |
|---|---|---|---|
| $100 (Lite · 333 min) | 333 min used | +$100 | Standard's 800 min total · $0.25/min effective |
| $200 (Standard · 800 min) | 800 min used | +$100 | Pro's 1,500 min total · $0.20/min effective |
| $300 (Pro · 1,500 min) | 1,500 min used | +$100 | Power's 2,667 min total · $0.15/min effective |
| $400 (Power · 2,667 min) | 2,667 min used | +$100 | +667 min · $0.15/min STABILIZED |
| Past Power | every 667 min | +$100 each | always $0.15/min · never higher |
Why this is fair
Every $100 you spend, you get the next-tier value. Not a punitive overage. The rate ceiling at $0.15/min is permanent · you can never overpay no matter how heavy a month gets.
Reset on the 1st
On the 1st of next month: unused minutes roll over as credit. You're charged your original base plan. Auto-upgrades within last month don't promote your permanent tier — you'd have to explicitly upgrade.
How it works
5 steps. You never touch a phone.
Provision
Click in /portal. Twilio buys a local number in your area code. Genome-derived prompt loads from your WR rebuild.
90-second interview
Marina calls you. 6 questions. Greeting, services, after-hours, transfer-to-who. Your answers refine her prompt forever.
Voice clone
Cartesia Sonic 2 clones your voice from the interview recording. Keeps your inflection · not robotic · indistinguishable on a phone line.
Proof video
HeyGen Avatar IV + cloned voice renders a 30-second demo. Embedded on your homepage so visitors trust the voice on the other end.
Forward your line
*72 carrier forward. Marina takes every call · books the job · texts you the lead. You see every transcript in /portal.
She never sleeps
TCPA pre-roll on every call. Two-party-consent compliant nationwide. Inbound only at launch · outbound add-on later.
Day-to-day
How you actually use Marina
She answers the call. You get notified. Triage the lead in 30 seconds. Get back to work.
Marina answers · you keep working
Caller reaches your line · Marina picks up in your voice · greets them by your business name · asks what they need. You don't get interrupted. The whole call is recorded with the 2-second TCPA pre-roll.
SMS lands on your phone in under 60 seconds
Within a minute of the call ending, you get a text: '📞 New lead · Tom Reilly · (555) 123-4567 · wants flatbed tow from 31st & High to AAMCO Salisbury · tap to listen.' Voice memo + transcript + extracted lead fields, all in one tap.
Open /portal on your phone · the PWA
Tap the SMS link · the Marina /portal opens. First time, your phone offers 'Add to Home Screen' · accept it · now Marina is a native-looking app icon on your home screen. No App Store, no install, no waiting for review.
Triage the lead · tap-to-call back
Color-coded list of all calls · red needs callback · amber follow-up · green booked. Tap a lead → see transcript, hear audio, read extracted fields. Tap the phone icon · your phone dials them. Tap the SMS icon · pre-filled text with their context. You're back in under 30 seconds.
End-of-day digest hits your inbox
Auto-email at 6pm local: today's calls, today's bookings, today's missed-callback list, weekly conversion trend. Read it over dinner. Done.
Where Marina lives on your phone, computer, and inbox
No app to install · no software to buy · the entire CRM is bundled FREE with your Marina plan.
Phone (PWA · Progressive Web App)
Installed via 'Add to Home Screen' from Safari or Chrome · looks/feels like a real app · zero App Store overhead · auto-updates when we ship.
Desktop / Laptop
Same /portal URL · loads as a wider dashboard with sidebar nav + table view. Use it on your office computer for triage.
SMS alerts
Default ON · the killer feature. New-lead notifications within 60 sec of call end.
Email digest
Default ON · end-of-day summary with conversion stats and the missed-callback list.
Browser push notifications
Opt-in · if you keep /portal open in a tab, ping when a new lead comes in.
Outbound webhook
If you already use HubSpot, Pipedrive, GoHighLevel, Salesforce, or Zoho · every Marina lead auto-flows into your existing CRM. Don't abandon your current setup.
Marina vs the field
10-30x cheaper than human services · the only one with your actual voice.
2026 pricing pulled from each vendor's public rate card. No promo-rate tricks · what they actually bill on month 2.
| Provider | Type | Price | Effective rate | What's missing |
|---|---|---|---|---|
| Ruby Receptionists | Human hybrid | $235/mo for 50 min | $4.70/min | No voice clone · human staff means inconsistent · no AI scaling · no transcripts in real-time |
| Smith.ai (AI tier) | AI + human escalation | $95/mo for 50 calls | ~$1.90/call · $9.75/call overage | No voice clone · call-based not minute-based pricing · stiff overages |
| AnswerConnect | Human hybrid | $325/mo for 100 min | $3.25/min | No voice clone · 24/7 human team · expensive per-minute · no AI fallback |
| AbbyConnect | Human hybrid | $329/mo for 100 min | $3.29/min | No voice clone · no transcripts in app · no webhook out |
| Goodcall | AI-only | $79/mo for 100 callers | $0.79/caller | No voice clone · generic AI voice · no SMS follow-up · no webhook · no transcripts |
| Synthflow | AI-only | $99/mo for 200 min | $0.495/min · then $0.50/min | DIY-leaning · no setup help · no vertical templates · ElevenLabs default (no Cartesia option) |
| Vapi (DIY) | Developer platform | $0.10-0.15/min raw | Add your own LLM + STT + TTS + phone | Not a product · you build it · no setup, no portal, no CRM, no jailbreak guards |
| Marina (us) ✓ | AI + Cartesia voice clone | $100/mo for 333 min | $0.30/min · stabilizes at $0.15/min | — |
10-30x cheaper
Ruby is $4.70/min · AnswerConnect is $3.25/min · AbbyConnect is $3.29/min. Marina Power is $0.15/min · 20-30x less. Even our most expensive tier (Lite at $0.30/min) is 10x cheaper than the cheapest human-hybrid service.
Only one with your voice
Every other AI service uses a generic stock voice. Marina clones YOUR voice via Cartesia Sonic 2 from your 90-sec onboarding interview. Your callers hear you · not "Sandra from Customer Service."
Only one with free setup
Vapi/Retell make you build it yourself. Synthflow charges you to design the prompt. Goodcall makes you write your own FAQ. Marina · we do all of it for free, learn your vertical, and your competitors can't copy that.